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Support
We
know how important it is for your site
to remain online and running at all
times, day and night, holidays and
weekends. In fact, the time
outside of regular business hours can
often be the busiest, most important
time for online businesses. We
have provided several support features
to aid you in keeping your site
running at its full potential 24/7,
365 days a year.
Live
Online Chat Support:
To use, follow the link to the left,
click on the appropriate operating
system as instructed, then enter the
passwords and account information as
included with your introductory
hosting material.
24/7
Email Response System: Follow
the link to the left. If you
have never used the 24/7 email
response system, you will have to
create a TicketMonster account.
It is quick, free and easy.
Click on "Open a New
Account" and fill out the
information as asked. Once you
have created an account, you may login
and email the 24/7 support
staff.
Extensive
FAQ Resource: Your
question may already have been
answered. Use the link to the
left to browse through the FAQ or
search the knowledge base.
Printable
Manuals for Almost any Problem:
Extensive manuals have been provided
to help you learn about your new host
and/or work your way through almost
any hosting problem. Use the
link to the left to browse through the
entire list or use our list below to
link to the most commonly requested
manuals.
General
Account Information: Helping You
Get Started
How
to Read and Use Your Website Statistic
Reports
How to Use Advanced Email Features During
regular business hours, please feel
free to contact the Zitech Logic
offices at 1-800-754-2072 or email us
at customerservice@zitechlogic.com. |
